AngelSpin Privacy Policy

At AngelSpin, we respect your privacy and are committed to protecting the personal data you share with us when you play, deposit, or browse our site. This Privacy Policy explains how AngelSpin collects, uses, stores, and safeguards your information, and what choices and rights you have regarding your data. By creating an account or using our services, you agree to the practices described below.

Who We Are

AngelSpin is owned and operated by Fruitway Ltd, registration number C 63883, registered at Suite 1, A.L. Evelyn Ltd Building, Main Street, Charlestown, Nevis. We operate under a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (licence No. ALSI-202511011-FI1). Our platform is available at angelspin.com, and we primarily serve players in Canada, with all figures displayed in CAD. We at AngelSpin act as the data controller for the personal information you provide to us.

Information We Collect

We collect several categories of information to operate AngelSpin Casino, verify your identity, process transactions, and comply with our legal obligations.

• We gather registration details such as your name, date of birth, e-mail address, phone number, and country of residence during the AngelSpin casino login and sign-up process
• We collect identity verification documents, including a government-issued photo ID and proof of residence no older than 3 months, as part of our know-your-customer (KYC) obligations
• We record payment information when you use methods such as Visa, Mastercard, SEPA, Revolut, Wise, N26, Google Pay, Apple Pay, Neteller, Skrill, Paysafecard, Interac, MuchBetter, ecoPayz, bank wire or local transfers
• We log your gaming activity, including bets placed, bonuses claimed, and loyalty points earned, to administer our rewards and VIP programme
• We track technical data such as your IP address, device type, browser information, and log-in times, including activity related to the AngelSpin app and AngelSpin casino app installers
• We store communications you send us through live chat, e-mail, or our Contact Us page, including any support correspondence sent to [email protected]

Information Collected Automatically

Our systems automatically collect certain information whenever you visit AngelSpin, including cookies, session identifiers, and analytics data that help us understand how players interact with our lobby categories, promotions, and sportsbook sections. This data allows us to improve navigation, troubleshoot technical issues, and personalise the content we show you, including offers related to the AngelSpin bonus programme.

How We Use Your Information

We use the personal data we collect for the following purposes:

• We use your information to create and manage your account, including processing any AngelSpin casino login and verifying your identity
• We use your data to process deposits and withdrawals, applying our internal audit procedures before payments are released
• We use your activity data to administer the welcome package, weekly reloads, loyalty points, and other promotions such as the AngelSpin casino bonus and AngelSpin casino no deposit bonus offers where applicable in your region
• We use your contact details to send you service messages, account notifications, and, where you have consented, marketing communications about new promotions
• We use technical and behavioural data to detect fraud, bonus abuse, collusion, or VPN use, which is strictly prohibited and may lead to confiscation of winnings or account suspension
• We use your information to comply with licensing, anti-money-laundering, and other legal obligations under our Comoros licence

Legal Basis for Processing

We process your personal data on the basis of the contract we enter into with you when you register, our legitimate interests in operating and securing our platform, your consent where required for marketing, and our legal obligations as a licensed gambling operator. Where applicable local law requires additional consent, we will request it separately before processing your data for that purpose.

Sharing Your Information

We do not sell your personal data. However, we may share information with trusted third parties in the following circumstances:

• We share data with payment providers such as Skrill, Neteller, Paysafecard, and banking partners to process your transactions
• We share information with identity verification and fraud-prevention providers to confirm your KYC documents
• We share data with game providers, including NetEnt, Evolution, Microgaming, Pragmatic Play, and others named on our site, to the extent necessary to operate the games you play
• We share information with regulators and law enforcement where required by our licence or by applicable law
• We may share data with service providers who support our live chat, hosting, and marketing functions, under strict confidentiality obligations

Cookies and Tracking Technologies

We at AngelSpin use cookies and similar technologies to operate our website, remember your preferences, and analyse traffic across desktop web, mobile web, and our installable app. You can manage cookie preferences through your browser settings, though disabling certain cookies may affect the functionality of AngelSpin, including access to your account or certain promotional features.

Data Retention

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to meet our legal, tax, and regulatory obligations. Loyalty points never expire and your level is never reset, which means certain account data is retained accordingly even during periods of inactivity. Where you request account closure, we will retain only the information required by law or for legitimate business purposes, such as resolving disputes or preventing fraud.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. All withdrawals are subject to an internal audit before processing, and we apply security safeguards to payment information, identity documents, and account credentials. Despite these measures, no method of transmission over the internet is completely secure, and we encourage you to use strong passwords and keep your login details confidential.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• You have the right to request access to the personal data we hold about you
• You have the right to request correction of inaccurate or incomplete information
• You have the right to request deletion of your data, subject to our legal and regulatory retention obligations
• You have the right to object to or restrict certain types of processing, including marketing communications
• You have the right to withdraw consent at any time where processing is based on consent

To exercise any of these rights, you can contact our support team through live chat, available 24/7, or by e-mailing [email protected].

International Data Transfers

As an operator serving players primarily in Canada while being licensed in the Union of Comoros, we may transfer your data to service providers and partners located in other countries. Where we do so, we take steps to ensure that appropriate safeguards are in place to protect your information consistent with this Privacy Policy.

Restricted Jurisdictions

We do not offer promotions to players from a number of restricted countries, and certain no-deposit offers are further excluded in approximately 200 additional jurisdictions. If you access AngelSpin from a restricted location, please note that different legal protections may apply, and we reserve the right to limit services accordingly.

Children's Privacy

Our services are intended only for adults who meet the applicable legal age for gambling in their jurisdiction. We do not knowingly collect personal data from minors, and if we become aware that a minor has registered an account, we will take steps to close it and delete the associated data.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We encourage you to review this page periodically. Continued use of AngelSpin after changes are posted constitutes your acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, how we handle your personal data, or wish to exercise your rights, please reach out to our team at [email protected] or through our live chat, available around the clock. We at AngelSpin are committed to addressing your privacy concerns promptly and transparently.